๐Ÿ”’ Privacy & Data Security

RA 88 Privacy Policy โ€“ Personal Data Protection for Malaysian Members

Your privacy is our priority RA 88. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.

Last Updated: 1 January 2026
Bahasa Melayu (ms-MY)
Malaysia PDPA Compliance
Our Privacy Commitment
RA 88 never sells, rents, or discloses members' personal data to third parties without your consent.
256-bit SSL PDPA Compliant

RA 88's Six Pillars of Privacy Protection

Ra 88's commitment to your privacy goes beyond words โ€” it is embedded in every system and process we build

256-bit SSL Encryption

All data transmitted between your device and ra 88's servers is encrypted using 256-bit SSL technology โ€” the same security standard used by leading Malaysian banks such as Maybank and CIMB.

No Data Sales

RA 88 strictly does not sell, rent, or trade members' personal data with any third party for marketing or commercial purposes. Your data remains entirely yours.

Secure & Trusted Servers

Member data is stored in data centres equipped with multi-layered physical and digital security. Access to personal data is restricted to authorised personnel only.

Malaysia PDPA Compliance

The ra 88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are always respected and protected.

Right to Erasure

You have the right to request deletion of your personal data from RA 88's systems at any time. Such requests will be processed within 14 business days upon identity verification.

Breach Notification

In the event of any data security breach that may affect your information, RA 88 is committed to notifying impacted members within 72 hours of the breach being identified.

Table of Contents
Important Notice to All ra 88 Members

This Privacy Policy describes how RA 88 ("we", "platform") collect, process, store, and protect your personal data ("you", "member") when you use our platform, website, or app. By registering for or using RA 88's services, you agree to this Privacy Policy. Please read it carefully.

1

Introduction & Scope of Privacy Policy

RA 88 is fully committed to protecting the privacy of all members and visitors to our platform. As an online entertainment platform operating in Malaysia, we understand how important trust and privacy are to local players. This Privacy Policy has been crafted to meet the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices.

This policy applies to all data collection and processing that takes place through:

  • The official RA 88 website at ra88-jit.com
  • RA 88 mobile app for Android and iOS
  • Customer service channels including live chat and email
  • All financial transactions on the ra 88 platform
  • In-platform gaming and betting activity
ra 88's Core Commitments: We only collect data that is strictly necessary to provide our services. We have never sold, and will never sell, members' personal data to any third party for commercial purposes.
2

Types of Personal Data Collected

RA 88 collects personal data through various means โ€” directly from you at registration, through your use of the platform, and automatically via technologies such as cookies.

Data CategorySample InformationHow We Collect Data
Identity Information Full name, MyKad/passport number, date of birth Registration form & KYC
Contact Information Phone number, email address Registration form
Financial Information Bank account number, account holder name, transaction records Deposit & withdrawal processes
Game Data Betting history, wins, losses, games played In-platform activity
Technical Data IP address, device type, web browser, operating system Automated server logs
Behavioural Data Visit time, pages visited, click interactions Cookies & Analytics
RA 88 never stores full credit or debit card numbers in our systems. All payment information via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX is processed directly by registered and secure payment providers.
3

How We Use Your Personal Data

RA 88 use collected data solely for legitimate, stated purposes. The following is a complete list of how your data is used:

  • Account Management: Creating, verifying, and managing your member account on the ra 88 platform.
  • Transaction Processing: Processing deposits via Touch 'n Go, DuitNow, GrabPay, and other Malaysian payment methods, as well as withdrawals of winnings.
  • Identity Verification (KYC): Verifying member identity to meet legal compliance requirements and prevent fraud.
  • Customer Support: Assisting you when you contact the ra 88 support team via live chat or email.
  • Service Communications: Sending important notifications about your account, transactions, and security updates.
  • Fraud Prevention: Detecting and preventing fraud, money laundering, and platform abuse.
  • Platform Improvement: Analysing usage patterns to improve your gaming experience on ra 88.
  • Marketing (with consent): Sending RA 88 promotional information and bonuses only where you have given your consent.

RA 88 only uses your data for the purposes stated above. Any new use not covered by this list will require fresh consent from you.

4

Sharing Data with Third Parties

RA 88 does not sell your personal data. However, in certain limited and controlled situations, we may need to share information with trusted third parties:

  • Payment Providers: Necessary transaction information is shared with approved payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) solely to process your deposits and withdrawals.
  • Game Providers: Our game providers may receive session data required to deliver your slots, baccarat, and other gaming experiences. This data does not include your financial information.
  • Legal Requirements: RA 88 may be required to disclose information to Malaysian authorities where mandated by law, court order, or official investigation.
  • Fraud Prevention: In cases involving fraud or illegal activity, relevant information may be shared with law enforcement agencies.
ra 88's Guarantee: All third parties working with RA 88 are required to comply with strict data security standards and are not permitted to use your data for any purpose beyond what has been contractually agreed.
  • RA 88 NO selling data to advertisers.
  • RA 88 NO sharing data with competing platforms.
  • RA 88 NO allow third parties to use your data for marketing without your consent.
5

Data Security Measures

RA 88 continuously invests in security infrastructure to protect your personal data. The following security measures are in place:

Data Encryption at Rest

All data stored in RA 88's databases is encrypted using AES-256, rendering it unreadable even in the event of a breach.

Firewall & IDS

An intrusion detection and prevention system (IDS/IPS) monitors network traffic 24/7 to detect threats in real time.

Two-Factor Authentication

RA 88 members are encouraged to enable two-factor authentication (2FA) for an added layer of account protection.

Regular Security Audits

Ra 88's systems undergo periodic independent security audits by third-party experts to identify and address vulnerabilities.

While RA 88 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against every cyber threat. We therefore encourage members to take their own precautions, such as using strong passwords and not sharing login credentials.

6

Cookie Policy

RA 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use four types of cookies:

* You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some RA 88 platform features.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member RA 88 have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data RA 88 holds about you. Requests will be processed within 14 business days.

Right to Rectification

You may request corrections to inaccurate or incomplete data via your account panel or by contacting customer support.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal record-keeping requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

Right to Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Restriction

Under certain circumstances, you may request that the processing of your data be temporarily restricted while a dispute is being resolved.

How to Exercise Your Rights: To submit any data rights request, contact the RA 88 privacy team by emailing support@ra88-jit.com or via the platform's live chat. Please include your full name and registered phone number for identity verification. All requests will be processed within 14 business days.
8

Data Retention Period

RA 88 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by Malaysian law.

Data TypeRetention Period
Active account informationFor the duration of active account + 5 years after closure
Financial transaction records7 years (Malaysian legal requirement)
Identity verification records (KYC)5 years after account closure
Gaming history logs3 years
Customer service communication records3 years
Technical log data (IP, device)90 days
Cookie dataUp to 12 months

Once the relevant retention period has expired, your data will be securely deleted from ra 88's systems using methods that ensure it cannot be recovered.

9

Children's Privacy

RA 88 strictly prohibits membership and use of the platform by individuals under the age of 18. Our platform is designed exclusively for adults.

  • RA 88 does not knowingly collect personal data from children.
  • Should RA 88 discover that data belonging to an underage individual has been collected, that data will be deleted immediately and the associated account will be closed.
  • Parents or guardians who believe their child has registered an RA 88 account are urged to contact our customer support immediately.
10

Amendments to the Privacy Policy

RA 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying clear notices within the RA 88 platform.
  • Sending notifications via email or SMS to all active members.
  • Providing at least 14 days' notice before changes take effect (except where changes are immediately required by law).

Your continued use of the ra 88 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.

11

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Privacy Officer RA 88 through the following channels:

  • Privacy Email: support@ra88-jit.com โ€“ please use "Privacy Enquiry" as your email subject.
  • Live Chat: Available 24/7 within the ra 88 platform โ€” select "Privacy & Data" as your enquiry category.
  • Response Time: All privacy enquiries will be responded to within 3 business days. Formal requests for data access or deletion are processed within 14 business days.
Official Complaints: If you are dissatisfied with how RA 88 handles your personal data, you have the right to lodge a formal complaint with Department of Personal Data Protection Malaysia (PDPD) under the Ministry of Communications and Digital.
This Privacy Policy is effective from 1 January 2026 (Version 3.1) Copyright ยฉ 2026 ra 88

Other Important Documents & Information

Terms & Conditions

Complete rules governing platform usage, bonuses, deposits, and withdrawals for all RA 88 members.

Read Terms & Conditions
Responsible Gaming

Self-exclusion tools and guides to keep your gaming experience safe and enjoyable.

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FAQ

Instant answers to the most frequently asked questions by RA 88 members about privacy and security.

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Your Privacy is Protected โ€” Join RA 88 with Confidence

Your personal data is always safe with RA 88. Register a free account today and enjoy Malaysia's best online entertainment experience with complete peace of mind.

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